If your product has a short runtime, app problems, or Bluetooth/remote connectivity issues, it might be in a power-saving mode or not discoverable.
- The device is completely off to save power with minimal battery consumption. User can modify the sleep time which takes the device to switch to this state if the device is left unused and feature exists (Bluetooth products).
- The device is not discoverable and will need to be paired with the remote or the App. See "How do I connect to the App"
- The device can go out of sleep mode if any button is pressed or if the charger is connected.
By following these steps, you can ensure your product is functioning correctly and efficiently. If you continue to experience issues and for further assistance feel free to reach out and share a short video following the steps above mention.
