If your product is experiencing charging issues, irregular vibrations, or abnormal noises, performing a Hard Reset could solve your issue:
- Connect the USB charging cable to a suitable USB connection (such as an adapter or PC, or similar).
- Insert the charging pin to charging base.
- Place the Chorus downwards to make contact with magnetic pins on charger.
- Check the LED on charger base and on the toy are flashing.
- Disconnect the Chorus from charging.
- Press control button to turn on your Chorus
- Check if the LED responds when clicking the control button.
- Press the control button to cycle through different pattern modes.
By following these steps, you should be able to identify and resolve the issue. If you continue to experience issues and for further assistance feel free to reach out and share a short video following the steps above mention.