If your product is experiencing charging issues, irregular vibrations, abnormal noise, or physical defects, performing a Hard Reset could solve your issue:
- Attach the magnetic charging cap to Touch by We-Vibe
- Plug the USB cable into the charging cap and into a USB power source
- Show the LED status on charging cap
- Disconnect the charger
- Turn ON the device by pressing control button
- Press the control button to cycle through different pattern modes.
By following these steps, you should be able to resolve most common issues with your product. . We hope this helps you get back to enjoying your product! For further assistance feel free to reach out with share a short video following the steps above mention.
