This article helps the customer understand the timeline for hearing back about their warranty or return request.
Approximately 3 to 5 business days
We understand the importance of timely assistance with warranty/return requests. Once you have submitted your request, we will diligently review and verify the details provided. Our goal is to respond to your inquiry as promptly as possible.
Typically, this process takes approximately 3 to 5 business days, however during peak periods, our response time may be slightly longer. We appreciate your patience during this period and assure you that we are committed to resolving your request in a timely manner.