General questions
- How do I charge my product?
- How long does it take to charge?
- How do I pair my remote?
- How do I know when my Product is fully charged?
- Why won’t my my product charge?
- What battery type is used in my product?
- What should I do if my remote control gets wet?
- Why is Product blinking when it isn't charging?
- Will the metal charging contacts rust?
- Why doesn’t my We-Vibe prodcut package include a USB power adapter for charging?
- Why doesn’t my charger LED blink when my Product is charged?
- What is the life expectancy of our products?
- What makes your products so "Eco-Sexy?"
- What metal are the charging contacts made of?
- What type of lube should I use with my We-Vibe product?
- What should I do if my cable, chargingbase or remote control is lost or broken?
- What is the Bluetooth range?
- How do I find my G-spot?
- I can’t remove my anal toy, what should I do?
- Can I use my anal toys in my vagina?
- Are your products WEEE-compliant?
- How do I clean my products?
- How do you ensure that all your products are safe for my body?
- How much can I save in battery costs with your rechargeable products?
- Are your products RoHS-compliant?
- Does the Bluetooth/app work through clothing?
- Can I wear you Products as a panty vibe?
- Lots of companies claim they use "body safe silicone" or "FDA-approved" materials. Are they all equally safe?
- How do your products provide the most satisfying stimulation possible?
- Do I need to sterilize my toy?