If your product is experiencing charging issues, irregular vibrations, abnormal noise, or it won't turn on or off, performing a Hard Reset could solve your issue:
- Connect the USB charging cable to a suitable USB connection (such as an adapter or PC, or similar).
- Insert charging pin into charging port of the device.
- Check if the LED is flashing or not.
- Disconnect the charger and turn on the device by pressing center button.
- Show if the LED responds when clicking the button.
- Increase the intensity to maximum level by pressing (+) button.
By following these steps, you should be able to resolve most common issues with your product. If the problem persists, take a moment to ensure each step was followed correctly. For further assistance feel free to reach out and share a short video following the steps above mention.